SMS Terms of Service

These terms cover text messages (SMS) from Navigate Rentals & Property Management ("Navigate Rentals," "we," "us").

What We Text About

Navigate Rentals texts guests and people who contact us about their reservations and questions. Messages may include booking confirmations, check-in and checkout details, reminders before and during a stay, answers to questions you send us, and follow-ups on inquiries such as rental or property management requests. We don't send marketing texts.

You receive texts only after you give us your mobile number and agree to receive them, for example when you book a stay or contact us, or when you text us first. Agreeing to texts isn't a condition of booking or of any purchase.

How Often

Message frequency varies with your reservation or conversation.

Cost

Message and data rates may apply, according to your mobile plan. We don't charge for our texts.

To Stop

Reply STOP to any message to stop receiving texts from us. We'll send one message confirming you've been unsubscribed, and then no more. You can also reply CANCEL, END, QUIT or UNSUBSCRIBE. To start again, reply START.

For Help

Reply HELP to any message for help, or contact us directly:

Call or text (910) 707-3000, email inbox@navigaterentals.com, or write to us at 1409 Audubon Blvd STE B2, Wilmington, NC 28403.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We don't share your mobile number or your consent to receive texts with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. See our Privacy Policy for how we handle your information.

Changes

We may update these terms from time to time. The date at the top shows when they last changed.